+ Services OVERVIEW (Click Here)

All services are booked "a la carte.” We believe in choosing your own adventure!

Camping Elevated: Summit Cycle Solutions is proud to bring our “Camping Elevated” service back to Cycle NC in 2024. Summit Cycle Solutions will set up, take down, and provide participants with “valet camping” accommodations each night along the tour. Tents are 100% guaranteed to be set up by 1:00pm.

Optional Luggage Transfers: Summit Cycle Solutions provides luggage transportation to and from tents each day. Customers lodging a full week with Summit Cycle Solutions are eligible for discounted luggage transfer services ($149).

Optional Ocean Isle Camping: Want to camp after the final leg of the tour in Ocean Isle? No worries! Summit Cycle Solutions has an optional Camping Elevated service for the final night of festivities.

Real Time Communication: All customers receive real time communication services. Customers receive text alerts, onsite customer service, and an active 24/7 urgent matter phone line.

Travel Protection Plan: A Travel Protection Plan is available to the customer at the time of purchase (10% Premium / 100% Coverage). The customer must select "yes" upon checkout to have the plan added to the invoice. Cancellations will be accepted (for any reason) up to 21 days prior to the check in date. No cancellations shall be allowed after 21 days prior to the check in date. Please review terms upon check out.

+ ROUTE & LOGISTICS OVERVIEW (Click Here)

October 05, 2024 - Start / Registration.

• Camping Elevated Location: Spruce Pine, NC

October 06, 2024 - Spruce Pine, NC to Lenoir, NC

• Camping Elevated Location: Lenoir, NC

October 07, 2024 - Lenoir, NC to Statesville, NC

• Camping Elevated Location: Statesville, NC

October 08, 2024 - Statesville, NC to Thomasville, NC

• Camping Elevated Location: Thomasville, NC

October 09, 2024 - Thomasville, NC to Pittsboro, NC

• Camping Elevated Location: Pittsboro, NC

October 10, 2024 - Pittsboro, NC to Benson, NC

• Camping Elevated Location: Benson, NC

October 11, 2024 - Benson, NC to Elizabetown, NC

• Camping Elevated Location: Elizabethtown, NC

October 12, 2024 - Elizabethtown, NC to Ocean Isle Beach, NC

• Camping Elevated Location: Event Finish - Optional Camping Elevated Services Available.

+ General Question: Why use Summit Cycle Solutions?

Answer: All services are managed through contractual agreements. Without giving away trade secrets, you can rest assured that our team manages all reservations diligently via a contract. We also always have a back up plan...we are in the business of events after all.

+ GENERAL Question: When will S.C.S. start accepting reservations?

Answer: At the time of route annoucment.

+ GENERAL Question: Why does S.C.S. give full week lodging & luggage reservations priority?

Answer: We call it the “domino” effect. The primary issue is that partial week reservations incurred eliminate inventory (for participants seeking full week lodging). Likewise, S.C.S. does give priority to those seeking to use our luggage transfer service.

+ General Question: Can I purchase over the phone?

Answer: Yes! You may schedule a time to speak with an S.C.S. representative on the home page. S.C.S.'s urgent phone line is used during events only. With thousands of reservations, S.C.S. does work to streamline calls.

Warning, Inventory is live on the website. It is S.C.S.'s recommendation that you book online as we typically sell out quickly.

+ General Question: How long do I have to book once I have gained access to the site?

Answer: 15 minutes! With thousands of reservations coming in, S.C.S. does limit the amount of time a customer can "sit" on the inventory, prior to checking out. Thank you for understanding!

Please note that the timer does not start until you click on the "book now" button.

+ General Question: Can I cancel my reservation at any time?

Answer: No. Summit Cycle Solutions reservations are NON-REFUNDABLE.

A Travel Protection Plan is available to the customer at the time of purchase (10% Premium / 100% Coverage). If a customer does not purchase a Travel Protection Plan he/she shall be bound by the standard terms of the reservation being non-refundable. The Travel Protection Plan may not be added to the reservation at a later date. The customer must select "yes" upon checkout to have the plan added. Customers that elect into the Travel Protection Plan may cancel reservations (for any reason) up to 21 days prior to the check in date. No refunds shall be allowed after 21 days prior to the check in date. Refunds may only be issued to the original credit card, gift certificate (voucher), or account balance. The plan is for the entirety of the reservation and may not be used on a daily basis.

Summit Cycle Solutions highly recommends purchasing a robust, third party travel insurance policy to cover event expenses outside of our services! Payment in full is required at the time of booking as inventory is live.

In the case of a Force Majeure event, Summit Cycle Solutions shall adjust polices. Adjusted polices may include Insurance Claim Support, Deferral Vouchers, and Partial Refunds based on services rendered. Refunds may only be issued to the original credit card, gift certificate (voucher), or account balance.

In the case of an event cancellation due to event promoter negligence, Summit Cycle Solutions shall issue deferral vouchers to be used at other Summit Cycle Solutions events. The customer herby recognizes that Summit Cycle Solutions is an event logistics, and services company. The customer herby agrees to protect, indemnify, and hold Summit Cycle Solutions, and its contractors harmless.

+ General Question: Are reservations transferable?

Answer: Yes If a participant needs to cancel a reservation, S.C.S. will then offer his/her lodging package for resale. If a resale occurs, S.C.S. will refund the original participant less the 20% cancellation fee.

In 2021, most all cancellations were partially refunded thanks to a high demand! This process must be managed via S.C.S. in order to ensure contractual compliance.

+ Camping Elevated Question: Can S.C.S. accommodate group lodging requests?

Answer: Yes. We will place group reservations in close proxumity when building Camping Elevated. Please note that split payments are only available for bookings over the phone.

+ Camping Elevated Question: Can I purchase partial week reservations/services?

Answer: Full week participants with luggage transport are given priority. S.C.S. will open for partial week bookings at a later date (TBD).

+ CAMPING ELEVATED Question: What is provided as a part of the package?

Answer: S.C.S. will provide a tent, air mattress, and chair based on occupancy. The Camping Elevated venue is guaranteed to be set up for check in by 1pm each day. Additionally, participants receive a dedicated guest service tent with complimentary beverages, phone charging, and games.

+ CAMPING ELEVATED Question: What is NOT provided as a part of the package?

Answer: Sleeping bags and linens are not provided. S.C.S. does not believe in letting customers sleep in previously used sleeping bags.

+ CAMPING ELEVATED Question: Does S.C.S. transport my luggage directly to the tent each day?

Answer: The S.C.S. luggage service is an additional, premium service whereas the luggage is transported directly to your tent. Cycle N.C. does provide two complimentary luggage transports (40 lbs).

+ Bag Transfer Question: What size bag can I have?

Answer: 65 lbs. Maximum weight limits will be enforced. Participants are requested to ensure that they have purchased enough services prior to arrival. One Booking = One Bag Transfer.

+ Bag Transfer Question: Where do I leave bags each day?

Answer: Outside the tent. If its raining please bring the bag to the hospitality tent.